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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Felicia Mondragon

Felicia Mondragon

June 9, 2026

5  out of  5
rating by Felicia Mondragon
"Alyssa provides top-notch customer service. Anytime I have a question about my auto limits, deductible or billing, she gets back to me right away. It makes a stressful thing so much easier to handle!"
We responded:
"Thank you for the 5 star review, Felicia! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
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tabatha brager

June 9, 2026

5  out of  5
rating by tabatha brager
"EVERYBODY IS GREAT,AT MY OFFICE!"
We responded:
"Thank you for the wonderful review! It means so much to our Palestine team to know we’re helping neighbors feel protected and cared for.

Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Jacob Mondragon

Jacob Mondragon

June 9, 2026

5  out of  5
rating by Jacob Mondragon
"Man I just love how when I say the magic words yall always appear. Alyssa is pretty cool and she saved me money to keep for things I need."
We responded:
"Thank you for sharing your thoughts! We’re so glad you’re happy with our service at our Palestine State Farm office. If you ever have questions or need help, we’re always here for you.

Kimberly Grayson - State Farm Insurance Agent"
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Natalya Juarez

June 9, 2026

5  out of  5
rating by Natalya Juarez
"Alyssa was so helpful! I definitely recommend going to her for your insurance needs!!"
We responded:
"Thank you, Natalya! We’re honored to serve the Palestine community and so appreciative of your 5-star rating.

Kimberly Grayson - State Farm Insurance Agent"
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Miranda Duran

June 9, 2026

5  out of  5
rating by Miranda Duran
"Alyssa is amazing! Thank you for everything girl! I appreciate your help."
We responded:
"A sincere thank-you for your review, Miranda. We truly value your business and your kind words.

Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Diana Mendiola

Diana Mendiola

June 9, 2026

5  out of  5
rating by Diana Mendiola
"Alyssa is very nice and helpful! You are greatly appreciated!"
We responded:
"A sincere thank-you for your review, Diana. We truly value your business and your kind words.

Kimberly Grayson - State Farm Insurance Agent"
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Raylee Ramirez

June 9, 2026

5  out of  5
rating by Raylee Ramirez
"Employees are amazing!"
We responded:
"We appreciate the kind words, Raylee! Our Palestine team is always happy to help.

Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Delena Barrera

Delena Barrera

June 9, 2026

5  out of  5
rating by Delena Barrera
"Alyssa help me with my claim"
We responded:
"Thank you for sharing your thoughts! We’re so glad you’re happy with our service at our Palestine State Farm office. If you ever have questions or need help, we’re always here for you.

Kimberly Grayson - State Farm Insurance Agent"
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Jackie Bunch

June 9, 2026

5  out of  5
rating by Jackie Bunch
"Thank you Alyssa for being so amazing!!"
We responded:
"Thanks for the 5 stars, Jackie, and for being part of our Palestine community! Please let us know anytime we can help with your insurance.

Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Shakira Gallegos

Shakira Gallegos

June 9, 2026

5  out of  5
rating by Shakira Gallegos
"Worked with Alyssa to get some quotes and she was very quick & attentive!"
We responded:
"Thanks, Shakira! We’re happy to see your review and thrilled you had a positive experience at our Palestine office.

Kimberly Grayson - State Farm Insurance Agent"
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heaven marie

June 9, 2026

5  out of  5
rating by heaven marie
"10/10 best ever!!"
We responded:
"heaven, thank you for continuing to trust our Palestine State Farm team. It’s our pleasure to help protect what matters most to you.

Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Madison Zavala

Madison Zavala

June 9, 2026

5  out of  5
rating by Madison Zavala
"Very helpful people when I went!"
We responded:
"Thanks, Madison! We’re happy to see your review and thrilled you had a positive experience at our Palestine office.

Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Morgan Paige

Morgan Paige

June 3, 2026

5  out of  5
rating by Morgan Paige
"I have had a great experience with my insurance company. Their rates are very reasonable, and the customer service has been outstanding.
Lindsey Bridges is incredibly attentive, knowledgeable, and efficient. When my new truck was destroyed in a major hailstorm, she walked me through the entire claims process step by step. She always returned my calls promptly and made sure I understood everything along the way.
What I appreciate most is how easy she is to reach and how willing she is to answer questions right away without any runaround. It's refreshing to work with someone who genuinely cares about her clients and gets things done quickly. Lindsey made a stressful situation much easier to navigate, and I highly recommend working with her."
We responded:
"Thank you for sharing your thoughts! We’re so glad you’re happy with our service at our Palestine State Farm office. If you ever have questions or need help, we’re always here for you.

Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Trisha Draper

Trisha Draper

June 1, 2026

5  out of  5
rating by Trisha Draper
"Lindsay is a super hero. I wish I could do better then 5 stars"
We responded:
"Trisha, your feedback truly made our day! We’re grateful for your loyalty and support. Thank you for choosing our Palestine State Farm office.

Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Jessica Yates

Jessica Yates

May 29, 2026

5  out of  5
rating by Jessica Yates
"Great service"
We responded:
"Jessica, your feedback truly made our day! We’re grateful for your loyalty and support. Thank you for choosing our Palestine State Farm office.

Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Lisa Henrici

Lisa Henrici

May 28, 2026

5  out of  5
rating by Lisa Henrici
"They are always so helpful!"
We responded:
"We appreciate your trust in us, Lisa! We’re here anytime you have questions, need help, or want to review your policy.

Kimberly Grayson - State Farm Insurance Agent"
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Eric Maoya

May 22, 2026

5  out of  5
rating by Eric Maoya
"Great customer service. Assignment well understood"
We responded:
"Five stars — thank you so much! We’re so glad you chose our Palestine office for your insurance needs.

Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Richard Harrison

Richard Harrison

May 9, 2026

5  out of  5
rating by Richard Harrison
"Angela has always been there when I needed her. I love her to death"
We responded:
"Amazing! Thank you, Richard. We appreciate your trust in our team and look forward to continuing to serve you as a valued State Farm customer.

Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Trisha Hicks

Trisha Hicks

May 9, 2026

5  out of  5
rating by Trisha Hicks
"My husband and I had the pleasure to work with Kimberly and Lindsey today. It is absolutely refreshing to have them both come to the table with options to not only fit our budget, policy reviews for best advice, and creative solutions that saved us money! Highly recommend them.

Knowledgeable and friendly. Thank you for caring for your customers."
We responded:
"We’re thrilled to have exceeded your expectations, Trisha! Thank you for sharing your experience with our Palestine State Farm office.

Kimberly Grayson - State Farm Insurance Agent"
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z c

April 30, 2026

5  out of  5
rating by z c
"exceptional service and hospitality! angela was rather attentive to reach out and instate my drive safe and save when recognizing i’ve installed it improperly again like an amateur. isn’t she just amazing? truly an act of proper consideration and vigilance! you go angela"
We responded:
", your feedback truly made our day! We’re grateful for your loyalty and support. Thank you for choosing our Palestine State Farm office. Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Jenny Velasquez

Jenny Velasquez

April 30, 2026

5  out of  5
rating by Jenny Velasquez
"I highly recommend Angela!! Best quote, best prices!"
We responded:
"We truly appreciate the kind words! Our Palestine State Farm team always strives to do our best — thank you for noticing.

Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Mariah

Mariah

April 29, 2026

5  out of  5
rating by Mariah
"Absolutely love them ! Alyssa helped me sooo much ! ☺️ she helped me understand and breakdown the importance of having it and which one would work better for me. Recommend going and asking for Alyssa !"
We responded:
"We’re happy we met your expectations,. Our State Farm team in Palestine is always here when you need us. Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Luke Perry

Luke Perry

April 27, 2026

5  out of  5
rating by Luke Perry
"Alyssa was a great help and very knowledgeable. She was able to answer all of my questions would recommend her services."
We responded:
"Thank you, Luke, for being a valued part of the State Farm family. We love serving customers like you!

Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Carlos Y.

Carlos Y.

April 27, 2026

5  out of  5
rating by Carlos Y.
"I had a great experience working with Alyssa Medrano at the State Farm for both my car insurance and renters insurance. She was knowledgeable, patient, and took the time to explain all my options in a way that was easy to understand. Alyssa helped me find coverage that fits my needs and budget without making me feel pressured.
What really stood out was her responsiveness and professionalism she answered all my questions quickly and made the entire process smooth and stress free. It’s clear she genuinely cares about her clients and wants to make sure they’re properly protected.
I highly recommend Alyssa Medrano to anyone looking for reliable and trustworthy help with car or renters insurance."
We responded:
"Thank you for highlighting our service, Carlos! We’re proud to help our Palestine neighbors find peace of mind.

Kimberly Grayson - State Farm Insurance Agent"
Profile photo of Rebecca R

Rebecca R

April 17, 2026

5  out of  5
rating by Rebecca R
"Alyssa Medrano is reason enough to get my business! Always so helpful!!!"
We responded:
"We appreciate your trust in us, Rebecca! We’re here anytime you have questions, need help, or want to review your policy.

Kimberly Grayson - State Farm Insurance Agent"