State Farm® Insurance Agent Kimberly Grayson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Richard Harrison
May 9, 2026
5
out of
5
rating by Richard Harrison
"Angela has always been there when I needed her. I love her to death"
We responded:
"Amazing! Thank you, Richard. We appreciate your trust in our team and look forward to continuing to serve you as a valued State Farm customer. Kimberly Grayson - State Farm Insurance Agent"
Trisha Hicks
May 9, 2026
5
out of
5
rating by Trisha Hicks
"My husband and I had the pleasure to work with Kimberly and Lindsey today. It is absolutely refreshing to have them both come to the table with options to not only fit our budget, policy reviews for best advice, and creative solutions that saved us money! Highly recommend them. Knowledgeable and friendly. Thank you for caring for your customers."
We responded:
"We’re thrilled to have exceeded your expectations, Trisha! Thank you for sharing your experience with our Palestine State Farm office. Kimberly Grayson - State Farm Insurance Agent"
z c
April 30, 2026
5
out of
5
rating by z c
"exceptional service and hospitality! angela was rather attentive to reach out and instate my drive safe and save when recognizing i’ve installed it improperly again like an amateur. isn’t she just amazing? truly an act of proper consideration and vigilance! you go angela"
We responded:
", your feedback truly made our day! We’re grateful for your loyalty and support. Thank you for choosing our Palestine State Farm office. Kimberly Grayson - State Farm Insurance Agent"
Jenny Velasquez
April 30, 2026
5
out of
5
rating by Jenny Velasquez
"I highly recommend Angela!! Best quote, best prices!"
We responded:
"We truly appreciate the kind words! Our Palestine State Farm team always strives to do our best — thank you for noticing. Kimberly Grayson - State Farm Insurance Agent"
Mariah
April 29, 2026
5
out of
5
rating by Mariah
"Absolutely love them ! Alyssa helped me sooo much ! ☺️ she helped me understand and breakdown the importance of having it and which one would work better for me. Recommend going and asking for Alyssa !"
We responded:
"We’re happy we met your expectations,. Our State Farm team in Palestine is always here when you need us. Kimberly Grayson - State Farm Insurance Agent"
Luke Perry
April 27, 2026
5
out of
5
rating by Luke Perry
"Alyssa was a great help and very knowledgeable. She was able to answer all of my questions would recommend her services."
We responded:
"Thank you, Luke, for being a valued part of the State Farm family. We love serving customers like you! Kimberly Grayson - State Farm Insurance Agent"
Carlos Y.
April 27, 2026
5
out of
5
rating by Carlos Y.
"I had a great experience working with Alyssa Medrano at the State Farm for both my car insurance and renters insurance. She was knowledgeable, patient, and took the time to explain all my options in a way that was easy to understand. Alyssa helped me find coverage that fits my needs and budget without making me feel pressured. What really stood out was her responsiveness and professionalism she answered all my questions quickly and made the entire process smooth and stress free. It’s clear she genuinely cares about her clients and wants to make sure they’re properly protected. I highly recommend Alyssa Medrano to anyone looking for reliable and trustworthy help with car or renters insurance."
We responded:
"Thank you for highlighting our service, Carlos! We’re proud to help our Palestine neighbors find peace of mind. Kimberly Grayson - State Farm Insurance Agent"
Rebecca R
April 17, 2026
5
out of
5
rating by Rebecca R
"Alyssa Medrano is reason enough to get my business! Always so helpful!!!"
We responded:
"We appreciate your trust in us, Rebecca! We’re here anytime you have questions, need help, or want to review your policy. Kimberly Grayson - State Farm Insurance Agent"
Deanna Frye
April 16, 2026
5
out of
5
rating by Deanna Frye
"Alyssa is so kind. Go see her for all your insurance needs!"
We responded:
"Thank you for your review, Deanna! I’m glad to hear that Alyssa was able to assist you with kindness. Your recommendation means a lot to us. Thanks again for your support! -Kimberly"
Yasmin Barrera
April 16, 2026
5
out of
5
rating by Yasmin Barrera
"Service from Alyssa Medrano was amazing and very sweet, she is very knowledgeable and made this process very easy and smooth!"
We responded:
"Yasmin, thank you for continuing to trust our Palestine State Farm team. It’s our pleasure to help protect what matters most to you. Kimberly Grayson - State Farm Insurance Agent"
Kimberly Reyes
April 16, 2026
5
out of
5
rating by Kimberly Reyes
"Alyssa was very helpful."
We responded:
"Thanks for the 5-star shout-out, Kimberly! We’re so glad you found value in working with us for your insurance. Thanks for being a State Farm customer! Kimberly Grayson - State Farm Insurance Agent"
Sadie Mcgregor
April 16, 2026
5
out of
5
rating by Sadie Mcgregor
"Alyssa with Kimberly Grayson State Farm has been great to work with. Her customer service is always friendly and helpful, and she makes the insurance process easy to understand. Anytime I’ve had questions, she’s been quick to respond and take care of things. Definitely recommend if you’re looking for reliable coverage."
We responded:
"We appreciate the kind words, Sadie! Our Palestine team is always happy to help. Kimberly Grayson - State Farm Insurance Agent"
Ansleigh Irene
April 16, 2026
5
out of
5
rating by Ansleigh Irene
"Such a great office to work with! Very patient and passionate with their work!"
We responded:
"Five stars — thank you so much! We’re so glad you chose our Palestine office for your insurance needs. Kimberly Grayson - State Farm Insurance Agent"
Larry Richmond
April 16, 2026
5
out of
5
rating by Larry Richmond
"I recommend Kimberly Grayson and her team to anyone looking to buy insurance. I have been a customer with them for many years. Her customer service agent Alyssa Medrano has always been fantastic anytime I have needed assistance. They are fabulous!"
We responded:
"Thank you for the great review recommending our services to others, Larry! It is a great compliment to us! It is always our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to having you as a part of our agency family for years to come!"
Chloe Conley-Wenzel
April 16, 2026
5
out of
5
rating by Chloe Conley-Wenzel
"Alyssa Medrano helped me find the perfect car insurance for the right price. She was very understanding and knew exactly what I was looking for. If you ever need any help with finding car insurance that won’t break the bank ask for Alyssa!"
We responded:
"Thank you for your wonderful review, Chloe! I’m thrilled to hear that Alyssa Reyes was able to help you find the right plan and provided prompt and dedicated service. It’s great to know that she made you feel comfortable throughout the process. Your recommendation means a lot to us. -Kimberly"
Michael A. Hall
April 14, 2026
5
out of
5
rating by Michael A. Hall
"Friendly and super helpful"
We responded:
"We’re happy we met your expectations,. Our State Farm team in Palestine is always here when you need us. Kimberly Grayson - State Farm Insurance Agent"
Chester Cheatham
March 30, 2026
5
out of
5
rating by Chester Cheatham
"Angie and the team at State Farm are the best! We are so glad we switched."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kimberly Grayson’s Team! We deeply appreciate your kind words here in Palestine . "
Cheryl Hudson
August 7, 2025
5
out of
5
rating by Cheryl Hudson
"The Representatives Were Very Helpful,I Really Appreciate Your Support State Farm"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Kimberly"
M AS
July 22, 2025
1
out of
5
rating by M AS
"called twice, gave all the information and never got called a call back."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution. - Kimberly "
Trenton Polk
June 9, 2025
5
out of
5
rating by Trenton Polk
"I have been dealing with the agency at this location for years! They are very professional and at no time were they not able to help me. I appreciate them more than they know. Everyone else s Super friendly from the time you walk in to the time that you walk out. I’ve been dealing with Angela for a long time and she is PHENOMENAL, I got my first experience with Lindsey and she was AMAZING. I love them ALL. I’m super proud to be apart of the Statefarm (as a customer). Kimberly Grayson you have a Great team and they have a great Owner! (Jasmine Richardson)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
venah kemunto
June 3, 2025
5
out of
5
rating by venah kemunto
"Angela Carr is the one to speak to at State Farm. Best customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mfalme Lion
June 3, 2025
5
out of
5
rating by Mfalme Lion
"Angela Carr is super dope"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
kathy nilsson
June 3, 2025
5
out of
5
rating by kathy nilsson
"Lindsey Bridges was so sweet and helpful and got us an awesome car insurance for all of our cars"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Don Gardner
March 24, 2025
5
out of
5
rating by Don Gardner
"Always the best service!"
We responded:
"Don, Thank you so much for your 5 Star review and for your kind words. We appreciate your business. - Kimberly "
Crystal Schoolcraft
March 10, 2025
5
out of
5
rating by Crystal Schoolcraft
"I love working with Angela! She is the best. Very prompt and works with you to get done what you need to. If you have any questions, she's the one to talk to!! We will never change insurance company's."
We responded:
"Thank you for the five-star review, Crystal! I am happy to hear that Angela has provided you with such excellent service. Her dedication and promptness truly make a difference. We hope to assist you again soon! -Kimberly "